Policies

Terms, privacy, shipping, returns, and quality standards for Noah Attire orders

Terms & Conditions

  • Orders are subject to acceptance and product availability.
  • Custom orders require written approval before production begins.
  • Orders cannot be cancelled once production has started.
  • Prices are quoted in USD unless otherwise agreed.
  • Standard payment terms are 50% advance and balance before shipment.
  • Delivery dates are estimates and may vary due to production or shipping factors.
  • Customer-supplied logos and artwork remain the customer's property.
  • Liability shall not exceed the value of goods supplied.
  • These terms are governed by the laws of Pakistan.

Privacy Policy

  • Customer information is collected solely for business operations and order processing.
  • Information is not sold to third parties and is only shared when necessary for logistics, payment processing, or legal compliance.

Shipping Policy

  • Orders may be shipped by air freight, sea freight, or courier services.
  • Customers are responsible for customs duties, VAT, and import taxes.
  • Tracking information will be provided when available.

Return & Refund Policy

  • Custom-manufactured products are generally non-refundable.
  • Claims must be submitted within seven days of delivery with supporting evidence.
  • Approved claims may result in replacement, repair, credit, or refund.

Sample Policy

  • Samples may be charged depending on complexity and materials.
  • Sample costs may be credited toward future bulk orders.
  • Sample shipping charges are generally the responsibility of the customer.

MOQ Policy

  • Minimum Order Quantities vary by product category and customization requirements.

Warranty Policy

  • Warranty covers manufacturing defects only and excludes misuse, wear and tear, or improper care.

Quality Assurance

  • Our quality assurance process covers every stage of production, from raw material sourcing to final shipment.
  • Each product undergoes fabric inspection, in-line quality control, performance testing, packaging verification, and pre-shipment inspection.
  • We follow internationally recognized AQL inspection standards and maintain strict quality controls for apparel, sportswear, martial arts uniforms, workwear, safety wear, medical apparel, and leather products.

Quality Assurance Procedures

  • Raw Material Inspection
  • Pre-Production Quality Control
  • In-Line Inspection
  • Final Product Inspection
  • Performance Testing
  • Safety & Compliance Testing
  • Packaging Inspection
  • Pre-Shipment Inspection (AQL Based)

AQL Inspection Standards

Critical Defects: AQL 0.0Major Defects: AQL 2.5Minor Defects: AQL 4.0